“By the time we had to transition to virtual meetings, it was easy because we’d put that technology in place long before the pandemic,” he says. “So, we could start our days off with team calls, cameras on, evaluate who’s smiling and who’s not, and assess their emotional state before doing anything else.”
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Read time 3min 50sec Posted by: Kenneth Dolbey, New Business Development, Sourcing EMEA Whether it’s responding to a late-night crisis, delivering effective monitoring to a client and building […]
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Read time 3min 50sec Posted by: Kenneth Dolbey, New Business Development, Sourcing EMEA Arguably one of South Africa’s best success stories when it comes to business growth, and […]
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Read time 3min 50sec Posted by: Kenneth Dolbey, New Business Development, Sourcing EMEA Many of today’s business processes are externalised to a company’s customers through IT systems. Failures […]
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Read time 4min 40sec Kenneth Dolbey, New Business Development, Sourcing EMEA The sudden shift to remote working has had a massive impact on all companies and almost […]
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Read time 3min 50sec Posted by: Kenneth Dolbey, New Business Development, Sourcing EMEA In the modern, digital organisation, monitoring, collaboration and automation are three essential elements required […]
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Read time 3min 50sec Posted by: Kenneth Dolbey, New Business Development, Sourcing EMEA The world’s gone digital and there’s a fundamental need for companies to change the way […]
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Read time 4min 40sec Posted by: Kenneth Dolbey, New Business Development, Sourcing EMEA The sudden shift to remote working has had a massive impact on all companies […]
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Read time 4min 00sec Posted by: Kenneth Dolbey, New Business Development, Sourcing EMEA Unless its core value proposition includes technology, a business’ pointy end is seldom concerned […]
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USE A MAAS PROVIDER TO CREATE LONG-TERM VALUE BY GETTING THE BASE WORKING, THEN MOVING UP THE STACK TO LOOK AT MORE BUSINESS-CENTRIC PERFORMANCE. Read time 4min […]
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