“By the time we had to transition to virtual meetings, it was easy because we’d put that technology in place long before the pandemic,” he says. “So, we could start our days off with team calls, cameras on, evaluate who’s smiling and who’s not, and assess their emotional state before doing anything else.”
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Read time 3min 50sec Posted by: Kenneth Dolbey, New Business Development, Sourcing EMEA In the digital world, you have one chance to impress the consumer. That’s why the […]
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Read time 3min 50sec Insights from challenger TymeBank and monitoring service provider, Sourcing. As the country’s first fully digital bank, TymeBank’s entire customer experience hinges on an […]
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